Privacy Policy

This Privacy Policy explains how Offertrailhead handles personal information for clients and visitors in Canada. We follow principles aligned with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial requirements. Our goal is to collect and use information responsibly, support requested services, and communicate clearly about choices.

Information we collect may include contact details (name, phone number, email), vehicle data (make, model, year, condition notes), scheduling preferences, billing details, and communication records. When you use our website, we may also collect technical data such as device type, browser, pages viewed, and interaction patterns. Cookies and similar tools help remember preferences, measure site performance, and customize content.

We use personal information to deliver detailing services, manage appointments, verify transactions, send service-related messages, provide estimates, and improve our processes. With consent, we may share updates about seasonal packages, weather-related care, and maintenance reminders. We may process data to comply with legal obligations, to protect our rights, and to address safety or fraud concerns.

Sharing of information is limited. We rely on service providers for tasks such as payment processing, scheduling software, email delivery, analytics, and secure data storage. These providers receive only what is necessary to perform contracted functions and are required to safeguard information. We never sell personal information. If a business transition occurs, such as a merger or asset transfer, information may be disclosed as part of due diligence and completed transactions, subject to appropriate protections.

Retention depends on service records, legal requirements, and operational needs. We keep data for periods that support client relationships and regulatory obligations, then apply deletion or de-identification. Safeguards include encryption in transit, restricted access, training for staff, and layered technical controls. While every system carries some risk, we work to reduce exposure through monitoring, incident readiness, and vendor assessments.

Your rights include the ability to request access, corrections, and details about our data practices. Where consent forms the basis for communication, you can withdraw it using unsubscribe links or by contacting us. You can also adjust cookie preferences through your browser or device settings. Responses to privacy requests are handled in a reasonable timeframe, subject to identity verification and applicable exceptions under Canadian law.

Our website may contain internal links to pages such as Legal and About that describe terms, disclosures, and company background. This Policy applies to personal information that we collect and control. It does not cover practices of third-party sites or services reached through external platforms.

Updates to this Policy may occur as our services evolve or regulations change. The revision date will appear at the end of this page. If material changes affect how we handle information, we will provide a clear notice on our site or through direct communication when appropriate.

For questions or privacy requests, contact our Privacy Officer atOffertrailhead@outlook.comor call+ (1) 416 554-72-93. Mailing address: 482 King Street West, Toronto, ON M5V 1K4. We aim to support transparent, practical, and respectful handling of information for every client.

Last updated: 2026-06-22